mysterious black outline around imported jpg

[S***@adobeforums.com]

We created a logo for a client. She is reporting that every time she uses it there is a black outline showing up around the edge of the .jpg.

We have checked all of our files thoroughly, and there is no outline on any of them.

Does anyone know why this might be happening?

Thanks!

[J***@adobeforums.com]

every time she uses it




Where and how is it being used?

[l***@adobeforums.com]

She is most probably using Word, which adds the black border when you insert any picture.

[S***@adobeforums.com]

Thanks for the information!

[N***@adobeforums.com]

Sara,

One other thing, not directly related to your concern, but a concern nonetheless...

Good logos are generally constructed as vectors, not pixels. "Illustrator" vector formats (e.g. .ai, .eps) will give you the best images. If you must use a pixel-based format, stick with .tif, .psd, .eps. The .jpg format is lossy and can leave you with blotchy, unsharp logos. The exception would be if your logotype or mark is more photographic in nature than type, line-and-color.

Neil

[N***@adobeforums.com]

Sara,

One other thing, not directly related to your concern, but a concern nonetheless...

Good logos are generally constructed as vectors, not pixels. "Illustrator" vector formats (e.g. .ai, .eps) will give you the best images. If you must use a pixel-based format, stick with .tif, .psd, .eps.

The .jpg format is lossy and can leave you with blotchy, unsharp logotypes or marks, particularly if they consist mainly of type, line and color and if the .jpg is highly compressed.

(For Web, the choices would be .gif for type, line and color; .jpg for photographic images.)

Neil

[N***@adobeforums.com]

BTW, we've used logos, photos and other graphics in Word documents many times without the appearance of black borders. Isn't there a "border" option that can be turned off?

Neil

[S***@adobeforums.com]

Neil,

Thanks for the information. I went into Word and found the feature you mentioned. It applied an outline only to the selected image.

With that, I suspect that a "preference" selection may be the problem...

Do you know if there is a preference that can be set so that every imported image comes in with an outline?

Thank you!

Sara

[N***@adobeforums.com]

Sara,

No. I use Word as little as I can get away with -- but no Word documents with imported graphics wind up with outlines around them from anyone in my office. I have Office 2008/Mac. I just go to Insert --> Picture --> From File [and navigate to image] and there's no black printable border.

I did not notice anything in a quick review of Word preferences.

Neil